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We exist in a largely digital community where it’s easy to offer product and service opinions through a comment on social media. Online surveys offer organizations measurable and actionable tools for obtaining input on products and services.
The following tips will help you create and launch a productive survey:
• Simplify question wording.
• Keep the survey short.
• Pre-test the survey.
• Make the survey accessible to those with disabilities.
When you’re asking for feedback from a survey, there are many important factors to keep in mind such as shareability, timing and formatting. To ensure a high completion rate, keep it simple.
– Patricia Mills, C2 Communications
