Home Featured News When it comes to bedside manner, AI wins over human healthcare

When it comes to bedside manner, AI wins over human healthcare

by The 100 Companies

The chatbot will see you now. A new study suggests ChatGPT responded to patients’ questions with more empathy than physicians.

A team of health care pros compared AI and doctor responses to patient’s questions and the chatbot answers were rated higher for both quality and empathy. This could be a good thing for overworked physicians by lowering burnout rates and also bettering patient outcomes by improving overall communication skills.

And if patient’s questions are answered quickly, with compassion and to a high standard, it could reduce unwarranted clinical visits which would free up resources for those who really need them.

– Vikki Locke, C2 Communications

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