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A new study shows that during the COVID-19 pandemic, unsolicited call complaints have declined 55% nationally with some states seeing as high as a 76% decrease. AllAreaCodes.com analyzed 1 million consumer complaints to the Federal Trade Commission (FTC) since the World Health Organization (WHO) declared a global pandemic on March 8. Immediately following the pandemic, the number of complaints dropped by 15% with more significant reductions of 55% most recently.
While the decreases likely correlate with the economic shutdown, Americans who receive nuisance calls are encouraged to file a complaint with the FTC to continue to combat this issue.
– Cyndee Woolley, APR, C2 Communications
