How does ‘being right’ impact performance?

“Right fighting” occurs when employees prioritize being right above addressing the issue. It is driven by proving themselves right and others wrong, regardless of the facts.

It is exhausting to manage and is detrimental to performance, relationships and effective communication. It can also affect client relationships if employees, clients and customers feel ignored and alienated, which can jeopardize future working relationships.

Ultimately, it does more harm than good. So, how can you transform this challenge into victory?

First, learn if “right fighting” is prevalent in your company, practice generous listening and approach it with an open mind. Learn more here.

– Kelly Townsend, Leaders Team