Does your company operate as effectively as you desire?

One of my clients had allowed company culture to develop around procedures, being right and finding someone to blame. There were discussions going on regularly about who was right or wrong in the delivery of a project.

Once the team saw the impact of this cultural mismatch, they were able to refocus on a more client-centric culture that allowed them to deliver projects with much higher customer satisfaction.

The culture of an organization is more than a “good feeling.” Creating a culture of execution, for example, will ensure that strategic intentions become reality.

To read more, please visit LeadersTeam.com.

– Jon Ouellette, Leaders Team