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In the first three seconds of meeting someone, you have formed an opinion. But, how accurate can it be?
Then, there are people that you have known for years, who get caught in outrageous lies. Why couldn’t you see that coming?
Malcolm Gladwell explores the context that helps us process the information from chance encounters, to help people understand how they often misinterpret words and body language.
By analyzing some of our history’s largest breaches of public trust, Gladwell examines each step through the judgments made. This is not a light read, but it can help you understand your perceptions.
– Cyndee Woolley, APR, C2 Communications
